Our Story
AISNN is a premium brand created by Shenzhen Huayi, a professional factory located in Shenzhen. With 15 years’ rich experience in manufacturing, design and development of intimate massagers, we are experts in building perfect product details and deliver high quality at affordable prices;
AISNN brand represents innovation! We innovate not only about product designs, but product functions as well! In other words, we feel bored and disappointed about the sea of same products and functions that exist on current markets. So we undertake the mission to build something new, new outside of the product and new inside of the product!
What we do for you?
AISNN has been in intimate toys for 15 years, we always stick to best materials and finest craftsmanship to build all our products!
AISNN team are all ears to your voices! We listen to every feedback from customers carefully and will handle all product issue in the best possible way. All messages shall be responded within 48 hours!
We are here 24 hours a day and 7 days a week so that you can reach us anytime you need.
We invent the best technology in sexual wellness sector, and build the best design out of our exclusive tech. We aim to bring you to a new world where luxury intimate toys can be accessible at affordable prices!
- How do AISNN toys ensure the quality?
We make each toy with body safe materials, medical grade silicone; we always test each product before it is delivered to customers to ensure that functions work well.
- Is the silicone body safe?
Yes, all the silicone materials involved in AISNN toys are food grade, medical grade, safe to touch human body.
- Can the toys be used with lubricants?
Yes, all our toys can be used with water based lubricants
- Can I return the toy if some quality issue dissatisfy me?
You can return the toy and ask for a replacement if quality issue is found after box open; But we are not responsible for any quality issue caused by misuse or man made damage
- What if I do not know how to use the toy?
You can reach our customer service team or specific guide, or refer to the user manual in the package box;
We sell luxury intimate products, and provide 1 year warranty for each product purchased from us. If you find any product issue after open the box, please feel free to contact us for replacement!
Hour Of Operation
| Monday: | 9-6:30PM |
| Tuesday: | 9-6:30PM |
| Wednesday: | 9-6:30PM |
| Thursday: | 9-6:30PM |
| Friday: | 9-6:30PM |
| Saturday: | Closed |
| Sunday: | Closed |
Career
If you’re enterested in employment opportunities at Elessi, please email us: contact@yourstore.com
